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Use Chutzpah to Turn Casual Contacts Into Meaningful Connections

Use Chutzpah to Turn Casual Contacts Into Meaningful Connections

by Ellen Galvin | Jul 9, 2013 | Connecting & Networking

If you’re thinking about shifting marketing dollars away from traditional advertising to focus on social media, you are not alone. In Nielsen’s 2013 Paid Social Media Advertising Report, 39% of advertisers said that they would pull budget dollars away from offline...
Go the Extra Mile: How Acts of Appreciation Build Long-Lasting Customer Connections

Go the Extra Mile: How Acts of Appreciation Build Long-Lasting Customer Connections

by Ellen Galvin | Jul 2, 2013 | Connecting & Networking

How many businesses distinguish gratitude from appreciation? The difference is thinking versus doing. Author Gertrude Stein famously said that “silent gratitude isn’t very much use to anyone.” On the other hand, appreciation is gratitude in action. Appreciation is the...
Brand or Bland? Why Companies Need to Take Risks if They Have Any Hope of Standing Out

Brand or Bland? Why Companies Need to Take Risks if They Have Any Hope of Standing Out

by Ellen Galvin | Jun 5, 2013 | Brand Strategy

We’ve been working with a company to develop a new tagline as part of a larger rebranding project. (If you’ve ever worked on tagline development before, you know that nothing else brings out a difference of opinions like a new tagline.) One of the challenges is...
Make Remarkable Content a Cornerstone of Your Marketing Efforts

Make Remarkable Content a Cornerstone of Your Marketing Efforts

by Ellen Galvin | May 20, 2013 | Marketing Communications

Great Content vs. Bad Content Great content is exciting and engaging. It tells a story without screaming “BUY ME!” People share great content with their friends. Bad content, on the other hand, is marketing propaganda. A swift click of the...
Brands Get Real: How Real Reople Can Make (or Break) Your Company’s Reputation

Brands Get Real: How Real Reople Can Make (or Break) Your Company’s Reputation

by Ellen Galvin | May 16, 2013 | Brand Strategy

The photos are what caught my eye in a Wall Street Journal article entitled “More Brands Want You to Model Their Clothes,” by Christina Binkley. First, there is the photo of two adorable Boxers wearing elaborate turquoise beaded necklaces from #Dannijo. Our office dog...
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