Relationship Building Articles

Emotional Intelligence: Power Your Relationships with EI not AI

Artificial intelligence (AI) is not new. In fact, it has been present for decades. Only now, it affects nearly every aspect of daily life. Some of these changes are exciting. For example: Technologies like speech recognition and text-to-speech systems make it easier for people with different communication needs to...
How to Create a Winning Referral Program

How to Create a Winning Referral Program

In a series of prior blog posts, I wrote about the multiple benefits of cultivating business referrals. While there are many ways to structure a company referral program, I’ve found that the most successful programs follow a few simple rules. Four Steps to Creating a...

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