Relationship Building Articles

Practice Mindful Listening to Build Better Relationships

Strong relationships are the key to personal and professional success. People who build strong relationships are known as connectors, and relationship building—or connecting—is a skilled activity that can be learned, improved, and measured. As a connector, one of the best gifts you can give someone is your undivided...
How to Create a Winning Referral Program

How to Create a Winning Referral Program

In a series of prior blog posts, I wrote about the multiple benefits of cultivating business referrals. While there are many ways to structure a company referral program, I’ve found that the most successful programs follow a few simple rules. Four Steps to Creating a...

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